Subway, Eat There

This happened.

I would just like to make a few things clear:  I don't mind when customers ask if it's possible to remove a certain ingredient from a sandwich (it isn't, unless you'd like a mutilated sandwich, due to the condiments and whatnot being so fused together).  It's natural and I'm sure a lot of people are used to getting their way and it being possible.  The problem I had with this certain customer was his attitude.  He had an air of pretentiousness that let you know off the bat that he expected the world to owe him all of his wishes.  When he was told the sandwiches were pre-made and it was difficult to remove ingredients, he actually acted offended; as though he expected us to entirely remake a sandwich from scratch for him, or that he found it unbelievable that this task was not easily done, or done well.
Listen, guy, we're a café, not a Subway.  If you wanted a customized sandwich, you could have gone there.  We can't easily peel off everything but the cheese from a sandwich.  First off, the ingredients are really smushed together, so there would be problems there already.  Secondly, the cheeses on our sandwiches are super clingy and it would be near impossible to remove everything satisfactorily, let alone doing it without obliterating the sandwich in the process.
We're sorry we can't take things off of our sandwiches, but please don't sneer at us in disdain as if we're failures at life for not adhering to your needs.